Here’s an interview, unedited, with Christy Gerould who is the project manager from Electoral Reform Services who are providing the software for UCLan student elections.
How does the e-voting system work?
Well we setup a ballot paper format online and then we email out security codes for students to access that ballot paper. We could send out paper ballot papers with security codes but the Union has chosen to do the whole election online. The student can then log-in from their email using the security code and they’ll be taken to the ballot paper and the six different positions will be listed. They’d click the position they want to vote for and be taken through to a screen with the candidates information, they then select their preference. The voting is available 24-hours a day and is more flexible than a paper based system.
Can students trust e-voting?
We carry out elections for some very large trade Union’s and corporate clients, including companies like T-mobile. They come in and indepenetly assess our systems and they’ve always been happy with them, so I’d like to think that means we’re secure. The individual security code cannot be replicated either, once it’s been used it cannot be used again to vote for the same position. If someone votes, then deletes the email, and tries to claim they didn’t vote then we will have a record of their vote and not issue a new code.
Have other Union’s used your service?
Yes, some have. Reading Union were very pleased with our service, they found that the turnout went up. They kept the idea of a polling station though by having computers in their Union with internet access for people to come and vote. I think it’s good to keep that idea of a manual voting area as that’s what students are used to.
Does e-voting increase the turnout?
It varies, for student elections we’ve found that it does because with a paper vote you’re automatically isolating anyone who isn’t at that campus - with e-voting anyone at any campus can vote at anytime. Also, your electorate, the students, have easy access to emails and the Internet so it seems that turnout does go up.
What should students do if they delete or lose the email containing their security code?
The best thing to do is get in touch with the Union who will pass the query onto us and we can re-issue the email, as long as the security code hasn’t been used.
Are local and national elections likely to include an e-voting option?
I think it could be plausible, but I don’t know what the reservations are. I think a lot of people will have concerns about security, so many people still don’t trust online banking for example so I doubt they’d trust e-voting just yet. It may happen in the future.